Terms & Conditions
United Arab Emirates is our Country of Domicile. Pinpoint Media controls this Site from the UAE. Pinpoint Media makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any UAE export laws and regulations.
You are provided with access to the Website in accordance with these conditions and any orders placed by you shall be placed strictly in accordance with these conditions.
You warrant that the Personal Information that you provide when you register as a customer is true, accurate, current and complete in all respects and in particular you agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
You agree to notify us immediately of any changes to your personal information by contacting our Customer Services Team.
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence on our part of negligence or failing to comply with data protection legislation, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide.
We reserve the right to:
(a) Modify or withdraw, temporarily or permanently, the Website (or any part thereof) with or without notice to you and confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
(b) Change the conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the conditions have been changed. If you do not agree to any change to the conditions then you must immediately stop using the Website.
All orders are subject to acceptance in accordance with Our Order Acceptance Policy.
If you have provided us with a valid email address, then after you have ordered we will send you an order acknowledgement email detailing the products you have ordered. This does not mean that your order has been accepted. Our acceptance of your order will take place upon dispatch of the product(s) ordered. On dispatch of your order we will send you a dispatch confirmation email, at which point the contract between us and you will be formed.
We may be unable to supply you with a product and not accept an order because:
(a) We are unable to obtain authorisation for payment or there is a problem receiving your payment;
(b) We have identified a pricing or product description error;
(c) You fail to meet the eligibility to order criteria as set out in the conditions.
If there are any problems with your order, you will be contacted by our Customer Services Team as soon as possible.
We reserve the right to reject any offer to purchase by you at any time.
If you have already paid for the products, we will refund you the full amount including any delivery costs charged as soon as possible.
All products shown on the Website are subject to availability.
We will refund you on the credit card or debit card used by you to pay.
If goods have been delivered to you before you decide to cancel your Contract: then you must return it to us without undue delay and in any event not later than 14 days after the day on which you let us know that you wish to cancel the Contract. You can send it back by our facilitate a prearranged collection by our authorised carrier. Please see our Returns Page for our returns address and how to arrange a return.
Unless the goods are faulty or not as described you will be responsible for the cost of returning the goods to us. If the goods cannot be returned by post, we estimate that if you use the carrier that delivered the goods to you, these costs should not exceed the sums we charged you for delivery. If we have offered to collect the goods from you, we will charge you the direct cost to us of collection.
PRICES AND PAYMENT
The prices of the products will be as quoted on the Website at the time you submit your order. We take all reasonable care to ensure that the prices of products are correct at the time when the relevant information was entered onto the system.
The price of a product does not include delivery charges. Our delivery charges are as advised to you during the checkout process, before you confirm your order. To check relevant delivery charges, please refer to our Delivery Charges Page.
Our Website contains a large number of products. It is always possible that, despite our reasonable efforts, some of the products on the Website may be incorrectly priced. If we discover an error in the price of the products you have ordered we will contact you to inform you of this error and we will give you the option of continuing to purchase the product at the correct price or to cancel your order. We will not process your order until we have your instructions. If We are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price.
You confirm that the credit or debit card used for the purchase of the Goods is yours. All credit and debit cards are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery
Delivery options vary by product and service. See our Delivery Options page for details.
PROMOTIONS AND DISCOUNTS
Discounts are issued in the form of either savings or a percentage off, which is offered to customers via promotional emails, advertisements, on-site banners or third party communications.
There is no cash alternative and all applicable terms and conditions are non-negotiable. Unless otherwise stated, discounts are only applicable to full-price items (sale and clearance items are not included). We reserve the right to cancel or change any promotion/discount without notice, at any time.
Using promotional codes
If using a promotional code, the code provided should be entered in the Promotional Code box at the checkout. Some promotions will be subject to a minimum spend threshold (please refer to the original source of the promotion). Wherever a minimum spend threshold applies, the minimum spend does not include shipping costs.
Returning an item purchased under a promotion
Items purchased using a promotional code are subject to our Returns Policy.
OFFICE FOREIGN ASSETS CONTROL (OFAC) SANCTIONED COUNTRIES
Pinpoint Media will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries and individuals, groups and entities, such as terrorists and narcotics traffickers designated under the OFAC programmes that are not country specific.
REPRESENTATIONS BY YOU
By visiting the Site, you represent, warrant and covenant that
(a) You are at least 18 years old;
(b) That all materials of any kind submitted by you to Pinpoint Media through the Site or for inclusion on the Site will not plagiarise, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent or other personal or proprietary rights. The customer using the Website who are minor/under the age of 18 shall not register as a user of the website and shall not transact on or use the Website.
You acknowledge and agree that Pinpoint Media will own all rights, titles and interests in and to any copy, translation, modification, adaptation, derivative work or improvement of the online materials made by or for you. At Pinpoint Media’s request, you must execute, or obtain the execution of, any instrument that may be necessary to assign these rights, titles or interests to Pinpoint Media or perfect these rights, titles or interests in Pinpoint Media’s name.
DISCLAIMER OF WARRANTY, LIMITATION OF DAMAGES
Pinpoint Media makes no warranty or representation of any kind, either express or implied, including but not limited to warranty of title or non-infringement or implied warranty of merchantability, fitness for a particular purpose, non-infringement or other violation of rights in relation to the availability, accuracy, validity, reliability or content of these pages and/or the site. Pinpoint Media also does not make any representation or warranty regarding the accuracy or reliability of any advice, opinion, statement or other information that is submitted, displayed or uploaded through the site by any user. Pinpoint Media shall not be liable for any direct, indirect, incidental, special or consequential damages, lost profits or for business interruption arising out of the use of or inability to use this site, even if Pinpoint Media has been advised of the possibility of such damages. Some jurisdictions do not allow exclusion of certain warranties or limitations of liability, so the above limitations or exclusions may not apply to you. The liability of Pinpoint Media would in such case be limited to the greatest extent of liability permitted by law.
The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. Pinpoint Media is not responsible for the acts or omissions of any advertiser or sponsor.
Headings and section titles in this Agreement are for convenience and do not define, limit, or extend any provision of this Agreement.